How do you ensure your company structure and culture nurtures your people, as much as your customers? We all talk a lot about customer experience (CX), but it’s all too easy for fast-growing companies to forget about their employee experience (EX). At Disruptive, we believe that a happy employee leads to a happy customer.
Sales and Marketing teams both want to achieve the same goal; acquire new leads and convert them into customers to sustain a successful business. However, they often clash, crossover and generally misalign meaning that processes and relationships become strained and leads may be lost.