EX makes the CX
March 31, 2020 | by Disruptive Unicorns
Happy Employees create Happy Customers
How do you ensure your company structure and culture nurtures your people, as much as your customers? We all talk a lot about customer experience (CX), but it’s all too easy for fast-growing companies to forget about their employee experience (EX). At Disruptive, we believe that a happy employee leads to a happy customer.
In
Growth Marketing,
Workculture,
Organisational Design,
Start Up,
Business Growth
Creating a 'Smarketing' team: aligning Sales and Marketing
September 2, 2018 | by Disrupticorns
Sales and Marketing teams both want to achieve the same goal; acquire new leads and convert them into customers to sustain a successful business. However, they often clash, crossover and generally misalign meaning that processes and relationships become strained and leads may be lost.
In
Buyer Engagement,
Organisational Design
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